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Online Customer Service Representative

Full-time

Miranda HR

Description
  • Handle customer inquiries and provide prompt solutions to issues.
  • Communicate effectively with customers through various channels including phone, email, and chat.
  • Maintain a detailed record of customer interactions and transactions.
  • Assist in managing customer accounts and ensuring satisfaction with services.
  • Collaborate with team members to improve service delivery and foster a positive customer experience.

Requirements

  • Educational Qualifications: High School Diploma or equivalent
  • Experience Level: Entry-level (0–2 years)
  • Skills and Competencies: Strong customer service skills and effective communication abilities
  • Skills and Competencies: Proficiency in English, both written and verbal
  • Skills and Competencies: Basic technical skills for troubleshooting and account management
  • Qualities and Traits: Ability to work in a fast-paced environment and handle customer queries efficiently
Vacancy posted 1 day ago
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