Front Desk Receptionists
Full-time
Bunan Manpower Services
Job Summary
The Restaurant Receptionist is the first point of contact for guests, responsible for welcoming customers, managing reservations, and ensuring smooth seating arrangements. This role helps create a positive dining experience from arrival to departure.
Key Responsibilities
- Greet guests warmly as they arrive and thank them when they leave
- Manage reservations (phone, walk-in, and online bookings)
- Assign tables efficiently based on availability and guest preferences
- Maintain an organized waiting list during busy hours
- Answer phone calls and respond to customer inquiries
- Coordinate with servers and kitchen staff to ensure smooth service flow
- Handle guest concerns or complaints professionally and escalate when needed
- Keep the reception/entrance area clean and presentable
- Provide basic information about the menu, promotions, and restaurant policies
Qualifications
- Previous experience in hospitality, customer service, or restaurant work is an advantage
- Pleasant appearance and professional demeanor
- Basic computer skills (for reservations or POS systems)
- Communication Skills
Vacancy posted 1 day ago
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