IT Helpdesk
Addiction Pet Foods
About the Job:
We’re Hiring: Part-Time Helpdesk / IT Support (Remote)
We are looking for a reliable and proactive Helpdesk / IT Support who can start ASAP . This role is ideal for someone who is eager to take on tasks, solve technical issues quickly, and take initiative in improving day-to-day IT support for a fully remote team.
If you are resourceful, responsive, and comfortable working independently, we’d like to hear from you.
What You’ll Do:
- Provide remote technical support and troubleshooting for hardware, software, and connectivity issues.
- Assist users with cloud-based applications and remote access tools.
- Monitor and manage systems using RMM and IT management platforms.
- Support basic cybersecurity practices and help keep devices and accounts secure.
- Maintain IT asset records and assist in occasional on-site asset checks.
- Take initiative in handling tasks and suggesting improvements where needed.
What We’re Looking For:
- Experience in helpdesk, IT support, or remote troubleshooting.
- Knowledge of remote support applications, RMM tools, and cloud-based apps.
- Familiarity with IT management platforms and basic cybersecurity practices.
- Has initiative , is eager to learn , and willing to take on tasks proactively.
- Can work with minimal supervision and communicate clearly with users.
Work Setup:
- Part-time: 4-6 hours per day, 5 days per week.
- Fully remote.
- May be asked to do rare on-call support for urgent concerns.
- With occasional onsite visits for asset checking.
Can start ASAP
Apply now if you are ready to join immediately and support a remote team with dependable IT helpdesk service.
Vacancy posted 16 hours ago
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