Credit Analyst
Full-time
Asia PeopleWorks, Inc.
Lease Billing and Invoice Preparation
- Oversee the review and issuance of quarterly and monthly invoices based on lease agreements and actual utility consumption.
- Ensure invoices are accurate and issued in a timely manner.
Accounts Receivable Management
- Maintain tenant accounts receivable records.
- Monitor payments and outstanding balances.
- Update tenant subsidiary ledgers and ensure accurate posting of payments.
- Perform regular reconciliation of tenant accounts.
- Investigate and resolve discrepancies in tenant balances.
Rent Collection and Follow-Up
- Monitor due dates of fixed and variable charges.
- Send billing summaries, invoices/Statements of Account (SOA), and collection letters to tenants.
- Follow up with tenants via email or formal letters regarding overdue payments.
- Coordinate with tenants to arrange payment plans when necessary.
- Escalate delinquent accounts to management or legal teams as required.
Monitoring of Delinquent Accounts
- Track aging of tenant receivables.
- Identify tenants with high delinquency risk.
- Recommend credit holds or service restrictions for tenants with overdue balances.
Interest and Penalties
- Calculate and apply late payment penalties and interest charges per lease agreements.
- Ensure penalties are applied consistently and accurately.
Security Deposits and Advance Rent Management
- Track tenant security deposits and advance rent balances.
- Apply deposits to unpaid balances when authorized.
- Monitor deposit adjustments during lease renewals or contract amendments.
- Assist in deposit settlement during tenant move-out.
Coordination with Property Management Team
- Collaborate with property managers and leasing teams regarding tenant accounts.
- Coordinate on tenant issues affecting billing or payment delays.
- Confirm tenant occupancy, move-ins, and move-outs for billing adjustments.
Reporting and Financial Analysis
- Prepare accounts receivable aging reports for tenant accounts.
- Generate reports on collection performance.
- Monitor days sales outstanding (DSO) for charges.
- Provide management with updates on delinquent tenants and collection efforts.
- Assist in preparing monthly financial reports related to rental revenue.
Tenant Communication and Customer Service
- Respond to tenant inquiries related to billing, invoices, and account balances.
- Provide detailed explanations of lease charges and account statements.
- Maintain professional communication to preserve positive tenant relationships while enforcing payment policies.
Process Improvement and Automation Initiatives
- Assist in improving billing and collection processes.
- Support automation of billing, payment tracking, and report generation.
Vacancy posted 23 days ago
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