Travel Support Specialist - Travel Account
18000 - 35000 PhpFull-time
Gratitude Inc
Join our Travel Account team and help customers manage their travel needs with confidence. As a Travel Support Specialist, you will assist customers with reservations, booking modifications, cancellations, itinerary inquiries, and other travel-related concerns while delivering outstanding customer service.
This role is ideal for individuals who enjoy helping people, solving problems, and working in a dynamic customer-focused environment. You will play a vital role in ensuring a smooth and positive travel experience for customers.
Qualifications
• At least 6 months of BPO experience is preferred
• Strong communication and customer service skills • Ability to manage customer inquiries professionally • Detail-oriented and highly organized • Willing to work on shifting schedules, including holidays and weekends • Must be willing to work onsite within Metro ManilaWhat We Offer
• Competitive compensation package
• Night differential • Performance-based incentives and bonuses • Career growth opportunities • Comprehensive training and support • Positive and engaging work environmentVacancy posted 22 hours ago
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