Receptionist

Position Overview:

The RECEPTIONIST duties include, but are not limited to:

Welcoming all incoming visitors, answering company phone lines, disseminating faxes and  e-mails upon receipt to the proper team member and fulfilling Postage machine  responsibilities.

This position must have the perceptiveness, interpersonal and organizational  skills required to deal effectively with a wide range of people, including senior level executives,  property managers, and outside contacts all while providing quality customer service.

Essential Duties and Responsibilities:

Check all emails and faxes from the night before and respond/forward appropriately.

Check voicemails every morning and forward calls to the appropriate person.

Update phone lists and email lists, and all reference lists accordingly.

Promote goodwill among clients, owners, coworkers, and contractors.

Direct incoming calls to appropriate people.

Assist visitors with requests.

Assist in preparing community mailers.

Alert appropriate personnel of customer complaints.

Schedule pick-ups for any Fed-Ex, UPS or courier services for employees (originator must  complete distribution checklist when leaving correspondence)

Forward incoming faxes to proper employees.

Open, stamp, sort, and distributed incoming mail.

Log in and Log out each package incoming/outgoing.

Assist Executive Assistant when required and others with supervisor approval.

Knowledge and Skills:

Maintain full working knowledge of all operating, accounting policies and  procedures and Vantaca Access modules.

Intermediate or advanced knowledge of Microsoft Office systems, including but not  limited to Outlook, Excel and Word.

General knowledge of Internet use and using Internet browsers, to include  changing/creating passwords and security question answers and bookmarking web  addresses.

Work Set-Up

• Night shift: ~9 PM–6 AM PHT (aligned to U.S. Central Time)
• HYBRID for Baguio Only

Compensation & Benefits

• Competitive salary commensurate with experience
• Night differential pay
• HMO health coverage (add details if applicable)
• Professional advancement
• Stable, long-term remote engagement with a growing U.S. company