Customer Service Representative
Full-time
Metacom Careers
Description - Respond to customer inquiries via phone, email, and chat in a professional manner.
- Provide accurate product information and troubleshoot customer issues effectively.
- Maintain a high level of customer satisfaction through excellent service delivery.
- Collaborate with team members to improve service processes and resolve complex issues.
- Record customer interactions and transactions accurately in the system.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field.
- Experience Level: Fresh Graduate/Student (0–2 years).
- Skills and Competencies: Strong command of the English language.
- Skills and Competencies: Excellent customer service skills.
- Skills and Competencies: Proficient in call center operations.
- Qualities and Traits: Strong problem-solving abilities.
- Qualities and Traits: Team player with good interpersonal skills.
Vacancy posted 9 days ago
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