Call Center Agent
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Key Responsibilities - Respond to customer inquiries promptly and professionally, ensuring a high level of customer satisfaction.
- Troubleshoot and resolve customer issues, guiding them through processes and offering solutions to their problems.
- Maintain accurate records of customer interactions and transactions in the database to ensure streamlined operations.
- Provide product and service information to customers, assisting them in making informed purchasing decisions.
- Collaborate with team members and other departments to address complex customer concerns and improve service delivery.
Vacancy posted more than 2 months ago
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