Customer Service Supervisor
Full-time
Gratitude Jobs Ahead HR Inc
Description - Supervise daily operations of the customer service team to ensure high-quality service.
- Train and mentor team members to enhance their skills and productivity.
- Resolve customer issues and complaints promptly and effectively.
- Monitor team performance and provide feedback to improve efficiency.
- Develop and implement customer service policies and procedures.
Requirements
- Educational Qualifications: High School Diploma or equivalent
- Experience Level: 0–2 years
- Skills and Competencies: Strong English language proficiency
- Skills and Competencies: Excellent customer service skills
- Skills and Competencies: Ability to schedule and manage team activities
- Skills and Competencies: Strong problem-solving abilities
- Qualities and Traits: Effective communication and interpersonal skills
Vacancy posted a month ago
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