Community Support Associate
Temporary
VIPTutors
HIRING: COMMUNITY SUPPORT
Requirements- At least one year of experience in sales and/or marketing
- Proven ability to manage multiple tasks and priorities efficiently
- Experience using Canva or similar graphic design tools is an advantage
- Strong English communication skills, both written and verbal
- High level of integrity and alignment with company values
- Bachelor’s degree in any field; Communications or Business is preferred
- Stable high-speed internet connection and a reliable laptop or desktop capable of multitasking
- Must be based in the Philippines
- Manage the full booking lifecycle, from receiving client/student requests to tutor matching and post-booking review
- Understand booking objectives and ensure outcomes meet client and student expectations
- Respond to booking- and product-related enquiries and recommend suitable tutors
- Maintain, review, and audit student invoices and tutor payment records
- Create written content for marketing materials and assist with basic design (brochures, posters, etc.)
- Support marketing initiatives to drive product awareness and monthly sales growth
- Plan and execute social media strategies, including content creation, scheduling, and audience engagement across Facebook, YouTube, Instagram, and TikTok
- Work Setup: Remote; reports to the Community Support Team Lead and/or VP for Operations or CEO
- Compensation: Up to ₱28,000 starting salary, increasing to ₱30,000 by the third month; 30-35k
- Work Schedule: Rotating shifts (9:00 AM–6:00 PM, 11:00 AM–8:00 PM, 12:00 PM–9:00 PM) with a weekday off, based on business needs
- Contract: One-year renewable overseas contract under an independent contractor arrangement
Vacancy posted more than 2 months ago
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