Customer Service Representative
Full-time
Lexie
- Provide exceptional customer service to clients via phone, email, and chat.
- Assist customers with inquiries, concerns, and product-related questions.
- Document and escalate customer issues to appropriate departments.
- Maintain a positive attitude while interacting with clients to foster long-term relationships.
- Continuously improve knowledge of products and services for effective support.
- Educational Qualifications: Bachelor’s degree in a relevant field preferred
- Experience Level: with/without years of experience
- Skills and Competencies: Proficiency in English language, strong interpersonal skills, and customer service orientation
- Qualities and Traits: Strong work ethic, ability to work independently and as part of a team
- Technical Skills: Basic computer skills and familiarity with customer service software
Requirements
Vacancy posted 22 days ago
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