Warehouse Implementation Expert

JOB SUMMARY

We are building out an in-house fulfillment warehouse and are seeking a seasoned, overseas-based Warehouse Implementation Expert to lead the design, planning, and build-out of the operation from the ground up. This is a fully remote, project-based engagement — no on-site travel is required.

We need someone with a proven track record of setting up and launching fulfillment warehouses end-to-end: from layout design and slotting strategy through process workflow development, simulation modeling, WMS implementation, and go-live support. Expertise in Microsoft Dynamics 365 Business Central (BC) is essential, as BC will serve as the core platform for our warehouse management operations.

The ideal candidate has done this before — multiple times — and can bring structured methodology, simulation tools, and hard-earned implementation experience to guide our team through every phase of the project. This is a hands-on expert role, not a purely advisory one.

JOB DESCRIPTION

About the Project

We are re-establishing fulfillment in-house for a high-volume eCommerce operation. The scope covers warehouse layout design, workflow engineering, simulation and optimization modeling, WMS selection and implementation within Microsoft Dynamics 365 Business Central, and assembly/kitting operations. We have an internal warehouse manager and developer who will own execution; we need an expert to architect and guide the entire implementation.

Phase 1 — Discovery & Planning

• Conduct a thorough review of our product catalog, SKU mix, order volume, and operational goals
• Assess the physical warehouse space via video walk-throughs, floor plans, and provided documentation
• Develop a detailed understanding of our eCommerce order flow, fulfillment requirements, and growth projections
• Define project scope, implementation phases, key milestones, and success metrics
  
  
  
  

Phase 2 — Layout Design & Optimization

• Design the warehouse layout including receiving, storage, pick/pack, shipping, kitting, and returns zones
• Develop slotting strategies optimized for SKU velocity, order profiles, and operational efficiency
• Run simulation models to test layout configurations, traffic flow, and throughput under various volume scenarios
• Iterate on layout designs based on simulation results to identify the most optimized configuration before any physical build-out begins
• Provide clear, documented layout recommendations with supporting simulation data

Phase 3 — Workflow & Process Engineering

• Design end-to-end inbound and outbound workflows including receiving, putaway, wave/batch picking, pack, ship, and returns
• Engineer assembly and kitting station workflows and integrate them into the broader fulfillment flow
• Define SOPs for each warehouse function, built around the BC WMS environment
• Identify automation opportunities and recommend equipment or technology to support throughput goals

Phase 4 — WMS Implementation (Business Central)

• Lead or guide the configuration of Microsoft Dynamics 365 Business Central WMS modules to match designed workflows
• Evaluate whether native BC WMS functionality is sufficient or whether an ISV add-on (e.g., Tasklet, Warehouse Insight) is required; make a documented recommendation
• Define bin structures, zone configurations, directed put-away and pick strategies within BC
• Configure wave and batch release rules for high-volume eCommerce picking
• Set up assembly order and kitting workflows within BC
• Support integration design between BC, the eCommerce platform, and carrier/shipping systems
• Work closely with our internal developer to implement, test, and validate BC configurations

Phase 5 — Testing, Simulation & Go-Live

• Design and execute pre-go-live simulation runs to stress-test workflows and system configurations
• Identify and resolve process gaps and system issues before launch
• Develop a go-live playbook and cutover plan
• Support the internal team through go-live and initial steady-state operations
• Provide post-launch review and optimization recommendations

Engagement Model

• 100% remote — all collaboration via video calls, screen sharing, simulation tools, and async documentation
• Overseas candidates are strongly preferred; global time zone overlap can be discussed
• Structured project phases with defined deliverables, milestone check-ins, and documentation handoffs
• Close collaboration with our internal warehouse manager and BC developer throughout all phases
  
  
  
  

QUALIFICATIONS & REQUIREMENTS

Required

• Proven experience setting up and implementing fulfillment warehouses from scratch — end-to-end, multiple engagements
• Deep expertise in Microsoft Dynamics 365 Business Central WMS — configuration, implementation, and optimization
• Experience running warehouse simulations and modeling tools to optimize layout, flow, and throughput before physical implementation
• Strong knowledge of high-volume eCommerce fulfillment operations: wave/batch picking, slotting, order profiles, carrier integration
• Demonstrated ability to design warehouse layouts, slotting strategies, and operational workflows
• Experience working fully remotely on complex implementation projects, with structured deliverables and async communication
• Excellent English communication skills (written and spoken) for video collaboration with a US-based team

Strongly Preferred

• Assembly order and kitting workflow experience within BC or comparable WMS environments
• Experience evaluating and implementing BC ISV WMS add-ons (e.g., Tasklet Mobile WMS, Warehouse Insight, or similar)
• Returns management process design and implementation
• Experience integrating BC with eCommerce platforms (Shopify, Magento, etc.) and shipping carriers
• Familiarity with US-based fulfillment regulations, carrier requirements, and eCommerce logistics standards
  
  
  What We Are Not Looking For
• Candidates who require on-site presence at our facility
• Generalist ERP consultants without specific, hands-on warehouse setup and implementation depth
• Advisors who can guide but cannot actively implement — we need someone who has done the work, not just overseen it
• Candidates without demonstrated Microsoft Dynamics 365 Business Central WMS experience