CSR (Rider Support)
Full-time
Metacom Careers
Description - Provide exceptional support to riders through various communication channels.
- Assist with inquiries related to service operations, policies, and procedures.
- Resolve issues and complaints efficiently while maintaining a positive experience for riders.
- Collaborate with internal teams to enhance service delivery and improve rider satisfaction.
- Maintain accurate records of rider interactions and report any recurring issues to management.
Requirements
- Educational Qualifications: atleast 2years completed in college
- Experience Level: 18 months of BPO/call center experience
- Skills and Competencies: Strong communication and interpersonal skills.
- Skills and Competencies: Ability to resolve conflicts and handle difficult situations calmly.
- Qualities and Traits: Customer-oriented mindset with attention to detail.
Vacancy posted 3 days ago
Similar jobs that could be interesting for youBased on the CSR (Rider Support) in Taguig vacancy
- ...Role Description We are looking for customer-focused individuals to provide exceptional support by handling customer inquiries, resolving concerns efficiently, and delivering a positive customer experience while meeting quality and performance standards. Key Responsibilities...
- ...Description Provide excellent customer service support to riders via various communication channels. Assist in resolving rider issues and inquiries in a timely manner. Maintain comprehensive knowledge of company policies and procedures to effectively guide riders...
- Assist patients with scheduling appointments and answering inquiries. Provide excellent customer service to ensure patient satisfaction. Maintain accurate patient records and data within the system. Communicate effectively with healthcare professionals and patients...
- ...To provide frontline support to families by addressing their inquiries, resolving concerns, and ensuring timely and efficient service delivery in adherence to SLAs and SOPs resulting in customer satisfaction. Customer Assistance and Frontline Support Act as frontline...
- We are continuously looking for candidates for our team Accounts that we can offer: Travel, Sales, Healthcare, Financial, Collections and Telco account Responsibilities: Communicates with customer on the phone or by way of written correspondence to deal with...
- Pick up assigned parcels from the Shopee Express hub. Sort and organize parcels according to the assigned delivery route. Deliver parcels to customers within the scheduled timeframe. Collect cash payments for Cash on Delivery (COD) orders, when applicable. ...
- ...Job Overview Job Title: Shopee Delivery Rider / Driver Employment Type: Full-time Compensation: Base pay per delivery + performance incentives + trip allowances Location: Assigned local hubs and specific delivery zones Key Responsibilities Package...
- · Following the best practices for safety, both on the road and while loading or unloading a vehicle · Communicating with dispatchers, drivers and other team members to make deliveries · Meeting delivery deadlines · Performing basic vehicle maintenance · Loading and...
- ...stakeholders. Collaborate with team members to ensure consistent understanding and quality service delivery. What We Offer ~ A supportive, friendly, and professional work environment ~ A rewarding career with personal and professional growth opportunities ~ Fast-...
150000 Php
...service is to provide vulnerability assessment software to different organizations around the world. Position: Japanese Channel Support / Japanese Sales Company Industry: American Cyber Security Company Work Location: BGC , Taguig City Salary: Php 150,...- ...Key Responsibilities Provide friendly and professional support to customers via phone, email, or chat Listen to customer inquiries and offer accurate information or solutions Assist with order issues, product information, account updates, and general service needs...
- ...Description Handle customer inquiries and provide support in Spanish across various communication channels. Resolve customer issues efficiently while maintaining a high level of customer satisfaction. Document interactions with customers and maintain accurate...
- • Support customers and ways to improve inquiries or issues from customers with empathy regarding financial products and services through... ...- 6 months BPO experience - 1 year experience as a Spanish CSR - Willing to work onsite in BGC -must be able to attend full...
- Handle inbound or outbound calls, emails, or chats professionally Provide accurate information and solutions to customers Follow standard procedures and company policies Document all customer interactions accurately Must be at least a high school graduate ...
- Respond promptly and professionally to customer inquiries via phone, email, or chat Provide accurate information about products, services, and policies Assist customers in resolving issues and complaints in a timely manner Document customer interactions and update...
- ...WE’RE HIRING – Spanish CSR Taguig City | Onsite Shifting / Night Shift Schedule Join our growing team and build your career... ...Customer Service Representative who can provide excellent customer support while communicating effectively in both Spanish and English. The...
- ...complaints and issues effectively. Maintain comprehensive knowledge of the organization's healthcare offerings and updates. Support patients through the process of understanding their healthcare benefits. Requirements Educational Qualifications: Bachelor’s degree...
- ...Provide exceptional customer service support to healthcare clients and their inquiries. Assist customers in navigating the healthcare systems and resolving issues efficiently. Maintain detailed records of customer interactions and transactions. Collaborate with...
- ...Handle inbound and outbound calls for scheduling appointments. Provide exceptional customer service and support to clients. Maintain accurate records of appointments and customer interactions. Assist clients with inquiries and resolve any issues related to scheduling...
- ...coordinate effectively with internal departments to address customer needs. Provide feedback and insights on customer service trends to support process improvement. Job Requirements HS GRADUATE, SHS GRADUATE, COLLEGE UNDERGRADUATE With or without experience,...
- • Handle inbound and outbound customer inquiries related to banking products and services. • Assist clients with account concerns such as balances, transactions, and basic troubleshooting. • Ensure accurate documentation of customer interactions in the system. • Provide...
- ...needs. Stay updated on product knowledge, system updates, and company announcements. Ensure high-quality service delivery that supports customer retention and satisfaction. Uphold company values and maintain a positive, empathetic, and professional attitude...
- ...A Medical Billing Customer Service Representative (CSR) manages patient and insurance inquiries about medical bills and coverage, provides customer support, verifies insurance, handles billing questions, and resolves issues by communicating with patients, providers, and...
- ...Description We are looking for a Spanish Customer Service Representative (CSR) to join our team. The ideal candidate will work the night shift on-site in BGC Taguig. Provide exceptional customer service to Spanish-speaking clients. Handle inquiries and resolve issues...
- ...Job Summary: We are looking for a Korean Bilingual Customer Service Representative to provide support to customers in both Korean and English. The role involves handling inquiries, resolving concerns, and delivering excellent customer service across different channels...
- ...year in a relevant position. Skills and Competencies: Strong communication, CSR, and CRM skills. Responsibilities and Duties: Assist in corporate communication strategies, support CSR initiatives, and manage CRM tools. Working Conditions: Office environment...
26000 Php
...Silver Goose 8 International, Inc. Customer Support Representative (can write and read Thai language) Starting Basic Monthly Salary: PHP 26,000 and above (OT,ND and Holiday not yet included) Company Overview: Silver Goose 8 (SG8) International Inc. is a PAGCOR...- ...food choices. Educate clients on the importance of nutrition and healthy eating. Collaborate with healthcare professionals to support clients' overall health. Requirements Educational Qualifications: Bachelor’s degree in Nutrition, Dietetics, or a related...
- ...We are looking for a German Bilingual Customer Service Representative to provide exceptional customer support to German-speaking and English-speaking customers. The ideal candidate is fluent in both German and English , possesses strong communication skills, and is...
- Handles billing and payment inquiries. Resolves account issues and discrepancies. Processes transactions accurately. Ensures data confidentiality and compliance.
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to CSR (Rider Support). Be the first to apply!
