Customer Service Representative
Full-time
Caldwell Communications Consultancy Philippines
We are continuously looking for candidates for our team
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Responsibilities:
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
APPLY NOW!
- No experience required
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Service Representative in Quezon City vacancy
- ...Description Provide excellent customer service by responding to customer inquiries via phone, email, and chat. Troubleshoot customer issues and effectively resolve complaints in a timely manner. Maintain a comprehensive knowledge of products and services to assist...
- ...Description Manage incoming customer calls and address inquiries promptly and professionally. Provide accurate information regarding products and services to customers. Document customer interactions and maintain records of customer feedback. Assist in resolving...
- ...Description Provide exceptional customer service through various communication channels Respond promptly to customer inquiries and resolve issues effectively Maintain a positive, empathetic, and professional attitude toward customers Document customer interactions...
- ...Role: CSR(FinTech Campaign - Blended) Description Provide exceptional customer service by addressing inquiries and resolving issues promptly. Communicate effectively with customers through various channels, including phone, email, and chat. Maintain a positive...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Assist customers in resolving inquiries, issues, and product-related problems. Maintain a high level of professionalism and patience while handling customer complaints....
- ...Respond to customer inquiries and resolve issues promptly. Provide product information and support to customers. Maintain detailed... ...interactions. Collaborate with team members to improve service quality. Educational Qualifications: Bachelor’s degree in any...
- ...Description Provide exceptional customer service and support to clients via phone, email, and chat. Resolve customer inquiries and complaints in a timely and effective manner. Maintain accurate records of customer interactions and feedback. Assist in product...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries, complaints, and product information. Resolve issues promptly and effectively to ensure customer satisfaction. Maintain accurate records of customer...
- ...Description Assist customers with inquiries through various channels including phone, email, and chat. Provide accurate information regarding products and services. Resolve customer complaints in a professional and timely manner. Maintain a high level of customer...
- ...Description Respond to customer inquiries via phone, email, and chat. Provide information about products and services. Resolve customer issues and complaints in a timely manner. Maintain accurate records of customer interactions. Collaborate with other departments...
- ...A Customer Service Representative is responsible for interacting with customers to handle inquiries, complaints, orders, and provide information about a company's products or services. The goal is to ensure customer satisfaction and maintain positive customer relationships...
- ...Description Provide exceptional customer support through various channels, including phone, email, and chat. Resolve customer inquiries... ...the customer experience. Maintain knowledge of products and services to effectively assist customers. Requirements Educational...
- ...Description Provide exceptional customer service via phone, email, and chat. Assist customers with inquiries regarding products and services. Resolve customer complaints and issues in a timely manner. Maintain accurate records of customer interactions and...
- ...Teleservices, Inc. as a Chat Support Account. In this role, you will be the voice and face of our company, providing exceptional customer service through online chat channels. This is a full-time position based in Quezon City, Metro Manila , where you will play a...
- ...Respond to customer inquiries via phone, email, and chat in a professional and timely manner. Assist customers with product-related... ...accurately in the system. Collaborate with team members to improve service delivery and enhance customer satisfaction. Stay updated on...
- ...Description Answer customer inquiries and provide accurate information regarding products and services. Resolve customer complaints and issues effectively and efficiently. Maintain customer records and update accounts with relevant information. Collaborate...
- ...Description Assist customers by answering inquiries and resolving issues via phone, email, or chat Maintain a high level of customer... ...Collaborate with team members to enhance customer service processes Requirements Educational Qualifications: Bachelor...
- ...Description Provide exceptional customer service to clients via phone, email, and chat. Resolve customer inquiries and issues efficiently and professionally. Maintain accurate records of customer interactions and transactions. Collaborate with team members...
- ...Description Provide exceptional customer service support via phone, email, or chat. Assist customers with inquiries, resolving issues in a timely manner. Maintain knowledge of products and services to effectively assist customers. Document customer interactions...
- ...Provide exceptional customer service and support to clients via phone, email, and chat. Assist customers with inquiries regarding products, services, and account-related issues. Troubleshoot technical issues and guide customers through resolution steps. Document...
- ...Description Manage incoming calls and customer inquiries effectively. Provide accurate information about products and services. Resolve customer complaints and issues with professionalism. Maintain records of customer interactions in the system. Collaborate...
- ...Description Handle customer inquiries efficiently and professionally. Provide accurate product information and support to customers. Resolve customer complaints and issues in a timely manner. Maintain a positive attitude while assisting customers. Document...
- ...individuals to join our international account team. You will handle inbound/outbound calls with customers from various countries, assist with inquiries, and provide exceptional service in English. Responsibilities: Handle customer calls via phone, email, or chat...
- ...A Customer Service Representative is responsible for assisting customers by answering inquiries, resolving concerns, and providing accurate information about products or services. They handle calls, emails, or chats, ensure customer satisfaction, and maintain a positive...
- ...Respond to customer inquiries via phone, email, and chat in a timely manner. Provide accurate information regarding products and services to enhance customer satisfaction. Resolve customer complaints and issues professionally and effectively. Maintain detailed...
- ...Assist customers by answering inquiries and resolving issues promptly. Provide product information and support through various channels... .... Collaborate with team members to improve customer service processes and increase customer satisfaction. Requirements...
- ...Description Provide exceptional customer service through various communication channels including phone, email, and chat. Assist customers with inquiries, issues, and product/service information to enhance their experience. Maintain a thorough understanding of...
- ...Handle and carefully respond to all customer inquiries via inbound calls and email. Provide excellent customer service through active listening. Work with confidential customer information in a secure manner. Aim to resolve issues on the first call by being proactive...
- ...Job Summary We are seeking a Customer Support Associate (Voice) to provide exceptional customer service by handling inbound and outbound calls. The role involves assisting customers with inquiries, resolving concerns, and delivering a positive customer experience while...
- ...Description Assist customers with inquiries and provide accurate information regarding products and services. Resolve customer issues in a timely and efficient manner. Document customer interactions and feedback for future reference. Support back office operations...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Service Representative. Be the first to apply!
