Retail Assistant

Customer Service:

• Assist customers in selecting rice types based on their needs and preferences.
• Provide information on rice quality, pricing, and cooking tips.
• Handle customer inquiries and complaints professionally and promptly.

Sales and Cash Handling:

• Process sales transactions accurately and manage the cash register.
• Maintain accurate sales records and reconcile daily earnings.
• Offer promotions or discounts as per business policy to boost sales.

Stock Management:

• Monitor inventory levels and ensure the availability of various rice types.
• Receive and inspect rice deliveries to ensure quality and quantity meet standards.
• Properly store rice to prevent spoilage or contamination.

Shop Maintenance:

• Keep the shop area clean, organized, and presentable.
• Ensure all equipment, such as weighing scales and packaging tools, are functioning properly.

Supplier Relations:

• Communicate with suppliers to place orders and negotiate pricing.
• Develop and maintain good relationships with reliable suppliers.

Marketing and Sales Growth:

• Promote the business through word-of-mouth, social media, or local advertising.
• Introduce new rice varieties or packaging options to attract customers.

• Customer Service Skills: Ability to interact with customers in a friendly and professional manner.
• Numeracy Skills: Proficiency in basic math for weighing rice, handling money, and managing inventory.
• Physical Stamina: Ability to lift and carry rice sacks and perform other physical tasks.
• Organizational Skills: Strong ability to manage inventory and maintain cleanliness.
• Sales Ability: Persuasive skills to encourage customers to purchase and return.
• Reliability: Punctual and dependable in managing daily operations.
• Basic Business Knowledge: Understanding of pricing, cost management, and basic accounting.