Hiring Customer Service Agent (CSR) - Virtual Interview - Apply Now
Full-time
NeksJob Philippines
We are seeking a motivated, customer-focused individual to join our team as a Call Center Agent. In this role, you’ll be the first point of contact for our customers over the phone, delivering fast, professional solutions to their questions or concerns and helping create a positive experience from the very first conversation.
Key Responsibilities:
Handle incoming customer calls in a professional manner
Assist customers with product details, service questions, and general inquiries
Provide accurate and timely resolutions to customer issues
Process account updates and other routine requests
Keep detailed customer records and log all interactions in the system
Follow company guidelines, call scripts, and quality standards
Collaborate with team members to continuously improve the customer experience
Requirements:
At least 6 months call center experience
Willing to work on site
Good communication skills
HS / SHS diploma (High School / Senior High School)
Why Join Us:
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
Vacancy posted 20 days ago
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