Customer Service Representative
7th Growth
Company Overview: 7th Growth is a results-driven marketing agency specializing in innovative growth marketing strategies. Our services include lead generation, SEO, and targeted ad management, as well as creative graphic design. At 7th Growth, we pride ourselves on providing customized solutions that drive measurable results for our clients. Join us and contribute to the long-term growth of our company and clients! Job Overview: We are looking for a dynamic and results-driven Inside Sales Executive to join our team. This remote role focuses on driving business growth through outbound cold calling, lead generation, and appointment scheduling. The ideal candidate will have a proven track record in establishing connections with prospective and existing customers, recommending the right solutions, and converting leads into sales opportunities. You will be instrumental in creating initial customer engagements and contributing to the company's overall success. Key Responsibilities: ● Outbound Cold Calling: Conduct high-volume outbound calls to potential and existing customers, establishing trust and initiating business discussions. ● Lead Generation: Identify new business opportunities through strategic cold calls, prospecting, and generating qualified leads. ● Appointment Booking: Schedule meetings with leads for further sales conversations or follow-ups, maintaining a steady pipeline of appointments. ● Customer Needs Assessment: Understand customer requirements and recommend the most appropriate products or services based on their needs. ● Product Knowledge: Provide clear, detailed information about product features, benefits, and services to prospective leads, ensuring they have a comprehensive understanding. ● Sales Target Achievement: Consistently meet and exceed individual and team sales targets, contributing to the overall business growth. ● Market Research: Stay informed about market trends, competitors, and industry developments, adjusting your approach to effectively meet customer needs. ● Upselling & Cross-Selling: Identify and capitalize on opportunities to upsell additional products or services to existing customers, maximizing revenue. Qualifications: ● Experience: Proven experience in US cold calling, lead generation, or appointment booking is highly preferred. ● Strong Communication Skills: Ability to engage customers, build rapport, and effectively communicate product offerings. ● Goal-Oriented: Self-motivated with a strong drive to meet and exceed sales targets. ● Objection Handling: Skilled at overcoming objections and closing sales in a timely manner. ● Organizational Skills: Excellent attention to detail and ability to manage customer databases and sales records. ● Time Management: Ability to handle multiple tasks while maintaining high productivity and quality. Compensation: ● PHP 17,000 base pay, with an additional PHP 3,000 attendance bonus and incentives based on performance. Working Hours:
● 11 PM - 7 AM PHT
Perks and Benefits:- Fully Remote: Work from the comfort of your home with flexible hours.
- International Experience: Opportunity to gain exposure to working with
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