Asset Management - Trading Services Senior Associate

Job Description

Make an impact in a role where operational excellence protects clients and markets. You’ll take senior ownership of complex trade exceptions, strengthen controls, and drive process improvements that reduce risk and manual effort. Join a team that values clear thinking, disciplined execution, and continuous improvement.

Job summary

As a Trading Services Senior Associate in the Trading Services team, you will take senior ownership of trade operations with a focus on complex exception resolution and control discipline. You will lead high-impact investigations, ensure clear root-cause documentation and preventive actions, and drive sustainable process improvements. You will also mentor team members and provide escalation support to help the team deliver consistent outcomes.

Job responsibilities

• Own daily operational health for assigned coverage, including exception aging, settlement quality, and control checkpoints
• Lead investigations for high-impact and complex exceptions, ensuring timely resolution and clear stakeholder updates
• Document root cause, corrective actions, and preventive actions in a clear and audit-ready manner
• Strengthen procedures and controls by identifying gaps, updating documentation, and improving control discipline
• Drive process improvements to reduce operational risk, rework, and manual effort
• Support daily operational activities (for example: reconciliations sign-offs, backlog clearance, and reporting support) as required
• Support incident and problem management for operational issues, including appropriate escalation and follow-through to closure
• Coach and mentor junior team members to raise quality, consistency, and ownership

Required qualifications, capabilities and skills

• Bachelor’s degree in Finance, Business, or a related field
• 8 years of relevant experience in trade operations or a closely related operations function
• Advanced understanding of equity and exchange-traded fund (ETF) operations, including key drivers of corporate actions and reconciliations
• Demonstrated ability to lead complex exception investigations, including structured root-cause analysis and preventive action planning
• Strong control discipline, including documentation practices that support audit readiness
• Strong critical thinking with a practical, risk-aware approach to reducing manual effort and improving outcomes
• Confident stakeholder management and communication skills, including the ability to stay effective under pressure
• Hands-on experience with Python-based automation for data processing, reconciliations, and reporting, including strong debugging skills to identify root cause and ensure stable results

Preferred qualifications, capabilities and skills

• Master’s degree in Finance, Business Administration, or a related field
• Experience coaching others and improving team-wide quality and consistency
• Strong interpersonal skills, including negotiation and influencing across stakeholders
• Experience working effectively in a global environment, adapting communication style across cultures
• Developing experience using AI-powered analytics, workflow automation, or intelligent process tools to drive efficiency gains, reduce manual effort, or improve accuracy in operational processes

About Us

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our  FAQs for more information about requesting an accommodation.

About the Team

J.P. Morgan Asset & Wealth Management delivers industry-leading investment management and private banking solutions. Asset Management provides individuals, advisors and institutions with strategies and expertise that span the full spectrum of asset classes through our global network of investment professionals. Wealth Management helps individuals, families and foundations take a more intentional approach to their wealth or finances to better define, focus and realize their goals.​