Risk Management Supervisor for Global Compliance

At EY, you’ll have the chance to build a career as unique as you are, with the global scale, support, inclusive culture and technology to become the best version of you. And we’re counting on your unique voice and perspective to help EY become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all. 

Role: Global Compliance Engagement Testing (GCET) Supervising Associate 
Service Function: GDS Risk Management Services Philippines 
Career Family: Global Compliance 
Rank: 64 
Job Title: Assistant Manager 
Job location: Taguig City, Philippines 
Reports to: RMS Philippines Location Leader and RMS Global Compliance SSF Leader 
About EY: 
EY is a global leader in assurance, tax, transaction and advisory services. The insights and quality services we deliver 
help build trust and confidence in the capital markets and in economies the world over. A global leader in professional 
services, EY is committed to restoring the public’s trust in professional services firms and in the quality of financial 
reporting. Its 230,000 people in over 140 countries pursue the highest levels of integrity, quality, and professionalism 
in providing a range of sophisticated services centred on our core competencies of auditing, accounting, finance, tax, 
and transactions.  
About EY’s Global Delivery Services (GDS):  
GDS is EY's shared services organization. It consists of multiple service delivery centers from which Client Service and 
Enablement Services teams operate to deliver a range of support and services to EY. To work with Global Delivery 
Services is to tap into one of EY's greatest global assets - 40,000 smart, dedicated and incredibly responsive people, 
based in six countries. 
Job Description: 
Global Compliance Engagement Testing (GCET) supports the Global Risk Management in conducting compliance testing 
across Service Lines. GCET program is an internal EY review process which includes selecting engagements of the 
PPEDs to test them on Legal and Regulatory compliances and internal EY policy compliances and providing feedback 
and ratings to the PPEDs basis the outcome of their review. The team also provides analytical reports consisting of 
outcome of compliance testing to Global, Area and Region stakeholders.  
This is a great opportunity to be part of a leading firm whilst being instrumental in contributing to strengthening of 
compliance framework of the firm.  
Accordingly, we are looking for an Assistant Manager who shall be responsible for timely execution of compliance 
testing processes including conducting research and analysis to identify any potential non-compliance with 
policy/guidance or any potential regulatory breaches. The person shall also be required to assist in other process related 
requirements. 
This role requires the individual to own and execute a variety of global processes related to compliance monitoring of 
engagements across service lines on legal and regulatory requirements and EY policy requirements. The individual 
should be comfortable working in an unstructured and complex environment requiring out of the box thinking, logical 
reasoning, sound verbal and written communication skills, ability to make prompt yet well informed decisions. 
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Key job responsibilities: 
Technical expertise 
• Conduct research using both systematic and intuitive secondary research techniques 
• Study the research findings, draw inferences and conclusions in response to the research requirement 
• Use analytical and project management methodology and tools 
• Complete all assigned projects/tasks in line with the standard operating procedures and stipulated timelines 
• Facilitate and drive the processes to completion 
• Perform periodic review of team’s deliverables to evaluate completeness, accuracy, and appropriateness  
• Flag issues/potential challenges at appropriate time so that timely action can be initiated 
• Develop subject matter expertise in RMS wide process and policies 
• Identify and execute opportunities of process improvement and efficiency gains 
• Continuously add value to assigned processes and develop solutions for situations that may not have been 
previously documented 
• Take ownership of a variety of operational activities for seamless functioning of the process  
• Provide feedback to the team members and help them move up the learning curve 
Client Management 
• Lead and drive business development and scope expansion conversations with the Global, Area and Regional 
Risk Management and Service Line Quality leadership 
• Actively manage the leadership’s expectations through setting up a robust client management framework 
• Responsible for addressing and resolving service delivery issues / escalations 
• Understand and meet leadership’s requirements independently  
People Management 
• Manage performance of the team members from setting goals to assessing performance against goals to 
providing performance feedback 
• Help counsellors in completing periodic performance reviews of their counselees 
• Manage and address potential conflicts amongst the team members 
• Work cohesively with the team to address their issues/concerns and maintain a positive working environment  
• Ensure adherence to work-flow protocol and tools 
• Coordinate training schedules for new and existing members of the team 
• Coach and mentor team members for professional development and recommends training requirements to 
address perceived gaps 
• Identify training, learning and development opportunities for the team members 
• Lead and ensure the team’s active participation in RMS (across locations) and RMS Philippines programs and 
activities 
Skills and attributes for success 
• Provide first POC for guidance to the team and put only unanswered / new questions to the leadership 
• Pledge for quality of output through internal review mechanisms 
• Workflow allocation and ensuring delivery in agreed timelines 
• Manage day-to-day administrative issues and communicate appropriately to the customers at GDS 
• Responsible for achieving customer satisfaction measures / project critical success factors  
@2020 EYGM Limited. All rights reserved. ED None. 
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To qualify for the role, you must have 
• At least a bachelor’s degree, preferably related to business or legal compliance; graduate degree from a reputed 
institute is preferred 
• At least 7 years of professional experience, out of which some experience should have: 
o Compliance or research functions in Big 4 or other professional service organizations 
o Managing a team of at least 15 FTEs 
• Exposure of handling international customers/client interaction 
• Well-developed analytical, interpersonal, and verbal and written communication skills in English 
• Knowledge of artificial intelligence to drive process automation  
• Credible experience working in a fast-moving, client-driven environment 
• Flexibility to work in business season (if required) 
Technologies and Tools  
• Experience in MS office suites like Microsoft 365, MS Excel, PowerPoint 
• Business analytics tool like Power-BI is a plus 
What we offer 
EY Global Delivery Services (GDS) is a dynamic and truly global delivery network. We work across nine (9) locations – 
Argentina, Hungary, India, Philippines, Mexico, Sri Lanka, Spain, Poland and UK – and with teams from all EY service lines, 
geographies and sectors, playing a vital role in the delivery of the EY growth strategy. From accountants to coders to advisory 
consultants, we offer a wide variety of fulfilling career opportunities that span all business disciplines. In GDS, you will 
collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to 
an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.  
• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.  
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your 
way.  
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world 
needs.  
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help 
others find theirs.  
About EY 
EY | Building a better working world 
EY exists to build a better working world, helping to create long-term value for clients, people and society and build 
trust in the capital markets.  
Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help 
clients grow, transform and operate.  
Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new 
answers for the complex issues facing our world today. 
If you can demonstrate that you meet the criteria above, please contact us as soon as possible. 
The exceptional EY experience. It’s yours to build 
@2020 EYGM Limited. All rights reserved. ED None. 
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EY | Building a better working world

EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.

Enabled by data and technology, diverse EY teams in over 150 countries provide trust through assurance and help clients grow, transform and operate.

Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.