Call Center Representative
Full-time
Caldwell Communications Consultancy Philippines
We are continuously looking for candidates for our team
Accounts that we can offer:
Travel, Sales, Healthcare, Financial, Collections and Telco account
Responsibilities:
- Communicates with customer on the phone or by way of written correspondence to deal with concerns.
- Resolves customer issues on the first call/contact whenever possible without having to transfer caller.
- Matching customers’ demands to Clients’ products and solutions and services
- Using settlement and influencing abilities to recover from objections and achieve the customers’ buy-in
- Communicating specific information to internal and external clients and sharing understanding with colleagues
What Do We Offer?
- An open, friendly and professional work environment.
- A professionally and personally rewarding career.
- Opportunities to grow and be promoted within the company.
- Performance incentives and employee perks and benefits.
- Competitive Salary
- 13th Month Pay
- HMO with 3 free Beneficiaries on Day One
- 20% ND Maternity/Paternity Leave
- Opportunity for rapid career growth for Top Performers
- Retirement/Life Insurance for Qualified Staff
- Work-life Balance Processes and Programs
APPLY NOW!
- No experience required
Vacancy posted 2 days ago
Similar jobs that could be interesting for youBased on the Call Center Representative in Quezon City vacancy
- ...Maintain a high level of customer satisfaction. Document calls and customer interactions in the system. Follow up with customers... ...Qualities and Traits: Good interpersonal and people skills Skills and Competencies: Familiarity with call center operations...
- Description Assist customers with inquiries and provide accurate information. Resolve customer complaints efficiently and professionally. Maintain a high level of product and service knowledge. Document customer interactions and follow up on outstanding issues...
- ...Description Provide excellent customer service to patients and clients in healthcare and travel inquiries. Respond to inbound calls and resolve issues related to healthcare services and travel arrangements. Effectively manage and document customer interactions...
- ...Qualifications: Bachelor’s degree in a relevant field preferred but not mandatory. Experience Level: 0–2 years of experience in a call center or customer service role. Skills and Competencies: Proficiency in English language, both written and verbal. Qualities and...
- Description Respond promptly to customer inquiries and issues through phone, email, and chat. Maintain a high level of customer service and satisfaction in all interactions. Accurately document customer interactions and transactions in the database. Follow ...
- ...Answer high-volume inbound and/or make outbound calls in a timely and professional manner. Identify customer needs, clarify information, and provide solutions for problems or inquiries. Address and resolve customer complaints, escalating complex issues to supervisors...
- ...Description Handle inbound and outbound customer calls professionally. Provide accurate information regarding products and services. Resolve customer issues and complaints effectively. Maintain detailed records of customer interactions in the database. Collaborate...
- ...A call center agent acts as the primary liaison between a company and its customers. They handle high volumes of inbound and outbound calls, resolve complaints, process orders, and maintain accurate database records. Their core goal is to deliver excellent service and...
- ...with questions, complaints, or requests regarding products or services. Typical duties include: Responding to inbound and outbound calls, emails, and live chats to address customer inquiries and issues Providing product or service information and guidance to help...
- Description Respond to customer inquiries via phone, email, and chat in a professional manner. Provide accurate information about products and services to customers. Handle customer complaints and resolve issues effectively. Maintain customer records and update...
- ...Educational Qualifications: Bachelor's degree in a relevant field preferred. Experience Level: 0-2 years of experience in a call center or customer service role. Skills and Competencies: Proficient in English language, with excellent customer service skills....
- Description Respond to customer inquiries via phone, email, or chat in a timely and professional manner. Provide accurate information about products and services to assist customers effectively. Resolve customer complaints and issues by identifying the root cause...
- ...resolving concerns, and delivering excellent customer service in English. Key Responsibilities: -Handle inbound and outbound customer calls, emails, or chats -Assist international customers with product or service inquiries -Provide accurate information and effective...
- Hiring In Bpo's: Up To ₱25K - ₱40K Package + Signing Bonus Ready for a career upgrade? Join a rapidly growing BPO that prioritizes your presence, performance, and professional future. We are currently conducting massive, fast-track hiring for our on-site teams across...
- ...Accelerated BPO Hiring: Skip Mock Calls & Assesment! Salary upto 40KSTOP THE JOB HUNT! Get hired in one day with our fast-track... ...individuals to join our team as an On-Site Customer Service Representative. This role is responsible for being the primary point of...
- ...YOUR REWARDS & BENEFITS: ~ Competitive Salary Package: Up to ₱25,000 - ₱40,000 + Allowances/Incentives Workload: Manageable call volume with fixed weekly rest days. ELITE ON-SITE PERKS: Best Office Amenities: Dedicated WIFI zones, Gaming areas, Fitness...
- ...abilities Qualities and Traits: Strong work ethic, positive attitude, ability to work in a team Responsibilities and Duties: Ability to multitask and manage time effectively Working Conditions: Standard call center environment, may require flexible hours...
- ...As a Customer Service Representative, you will assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth and positive experience with our products and services. The role may be onsite or remote, depending on the assigned account....
- ...Company Overview One Call Solutions is a leading in-house provider of comprehensive business solutions. We are dedicated to creating a supportive and thriving work environment for our employees by offering a unique "stay-in" arrangement. Our model is designed to eliminate...
- ...Description Answer incoming calls and assist customers with inquiries and issues. Provide accurate information about products and services offered. Document customer interactions and feedback in the system. Resolve customer complaints in a timely and professional...
- Respond promptly to customer inquiries and provide accurate information. Utilize problem-solving skills to resolve customer issues effectively. Record details of customer interactions and follow-up actions in the required systems. Maintain a positive and professional...
- ...Communicates with customer on the phone or by way of written correspondence to deal with concerns. Resolves customer issues on the first call/contact whenever possible without having to transfer caller. Matching customers’ demands to Clients’ products and solutions and...
- ...Customer Service Representatives assist customers with inquiries, returns, upgrades, and technical support, ensuring a smooth experience with products and services. They work in call centers, offices, or remotely. Qualifications: At least HS (old curriculum) or SHS...
- ...We are seeking a motivated and customer-focused Call Center Agent to join our team. In this role, you will be the first point of contact for customers, handling inbound and/or outbound calls to address inquiries, resolve issues, and provide exceptional customer service...
- ...We are looking for a Call Center Representative to manage inbound and/or outbound calls, assist customers with inquiries, provide solutions, and ensure a high level of customer satisfaction. The ideal candidate is an excellent communicator, problem-solver, and thrives...
- ...We are seeking a dedicated and customer-focused Call Center Agent to join our team. In this role, you will be responsible for handling inbound and/or outbound calls, addressing customer inquiries, resolving issues, and providing high-quality service to ensure customer...
- ...We are seeking a friendly, customer-focused Call Center Agent to join our team. The successful candidate will handle inbound and/or outbound customer interactions in a professional and efficient manner. The ideal candidate is an excellent communicator who can quickly identify...
- ...A Call Center Agent is responsible for handling inbound and outbound calls to assist customers with their inquiries, provide product or service information, resolve issues, and ensure customer satisfaction. The role requires strong communication skills, patience, and the...
- ...A Call Center Agent is responsible for handling inbound and/or outbound calls to assist customers with inquiries, provide information about products and services, resolve complaints, and ensure a positive customer experience. The role requires excellent communication skills...
- ...A Call Center Agent is responsible for handling inbound and/or outbound customer interactions. The role involves providing excellent customer service, addressing inquiries, resolving concerns, and ensuring customer satisfaction across various industries such as telecommunications...
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Call Center Representative. Be the first to apply!
