Online Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
- Assist customers with inquiries via email, chat, and social media platforms.
- Resolve customer issues efficiently while ensuring high customer satisfaction.
- Provide product information and support regarding purchase and return processes.
- Document customer interactions and feedback for future reference.
- Collaborate with team members to improve service processes and customer experience.
- Educational Qualifications: Bachelor’s degree in a relevant field (e.g., Business, Communications).
- Experience Level: Fresh Graduate or 0–2 years of relevant experience.
- Skills and Competencies: Strong communication skills, both written and verbal.
- Skills and Competencies: Proficiency in using digital communication tools and platforms.
- Qualities and Traits: Customer-oriented mindset with a strong desire to help others.
- Qualities and Traits: Ability to work in a fast-paced environment and handle multiple tasks.
Requirements
Vacancy posted 16 hours ago
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