Call Center Agent/without experience/Newbies are welcome
Neksjob Philippines
Call center agents serve as the main point of contact between the company and its customers. They handle inbound and outbound inquiries, resolve customer concerns, process orders, maintain accurate records, and deliver exceptional service to ensure high customer satisfaction.
What you'll do daily:
Answer customer calls
Explain products clearly
Solve problems and answer queries
Update client files
Take detailed call notes
Qualifications
SH/SHS Grad
Willing to work on site
Basic computer literacy
Good communication skills
Why Join Us
Paid Training
Competitive Salary
Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
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22000 Php
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- Responded to and resolved customer inquiries and complaints while delivering quality service.
- Handle incoming calls, emails, and chat messages, helping customers with order-related issues, account inquiries, and billing matters.
- ...Talk to Customers: Answer incoming calls or make outgoing calls with a helpful and friendly attitude. Listen and Understand: Pay close attention to what the customer needs or what their problem is. Find Answers: Use company tools, guides, and training to give correct...
- Customer Service Representative helping customers to their concerns, questions, and problem about the product or services. Answering calls, chat, and emails is your main job.
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