Customer Service Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Engage with customers to resolve inquiries and issues.
- Provide accurate information about products and services.
- Maintain a positive and professional attitude at all times.
- Utilize CRM software to document customer interactions.
- Collaborate with team members to improve service delivery.
- Meet individual and team performance goals.
- Educational Qualifications: High/Senior High School diploma required.
- Experience Level: No prior experience necessary; training will be provided.
- Skills and Competencies: Proficient English language skills, excellent customer service abilities, and strong problem-solving skills.
- Responsibilities and Duties: Handle customer inquiries, resolve issues, and provide product information.
- Working Conditions: Fast-paced call center environment with shift work.
- Qualities and Traits: Strong communication skills, patience, empathy, and a proactive attitude.
Vacancy posted 3 days ago
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