Online Customer Service Representative
Full-time
RSD Human Resource Management Consultancy
Description - Assist customers with inquiries related to product and service offerings.
- Provide timely and accurate information to clients via chat, email, or phone.
- Manage and resolve customer complaints efficiently and professionally.
- Document customer interactions and feedback for continuous improvement.
- Collaborate with team members to enhance customer service strategies.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field preferred.
- Experience Level: Entry-level, 0–2 years of experience.
- Skills and Competencies: Strong verbal and written communication skills.
- Skills and Competencies: Proficiency in customer service software and tools.
- Qualities and Traits: Empathy, patience, and a strong desire to help others.
- Qualities and Traits: Ability to work in a fast-paced environment.
Vacancy posted 14 hours ago
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