Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
Description - Serve as the first point of contact for customers, providing exceptional service and support.
- Handle incoming calls and respond to customer inquiries effectively and professionally.
- Document customer interactions and maintain accurate records in the system.
- Resolve customer issues by identifying the problem and presenting appropriate solutions.
- Follow-up with customers to ensure their needs have been met and satisfaction is achieved.
Requirements
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 0-2 years
- Skills and Competencies: Proficiency in English, strong customer service skills, problem-solving ability, and excellent people skills
- Qualities and Traits: Strong work ethic, ability to handle stressful situations, and excellent communication skills
- Responsibilities and Duties: Ability to work in a fast-paced environment and adapt to changing circumstances
- Working Conditions: May require working in shifts, including evenings and weekends
Vacancy posted 25 days ago
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