Call Center Representative. Salary upto 30K.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Handle inbound and outbound calls efficiently while maintaining a high level of customer satisfaction.
- Resolve customer inquiries and complaints in a timely manner.
- Document call information according to standard operating procedures.
- Collaborate with team members and management to improve service processes.
- Maintain knowledge of product offerings and promotions to enhance customer interactions.
Requirements
- Educational Qualifications: Bachelor’s degree in a relevant field
- Experience Level: 5-7 years
- Skills and Competencies: Excellent communication and interpersonal skills
- Skills and Competencies: Proficiency in computer applications and customer management software
- Qualities and Traits: Strong problem-solving skills and ability to work under pressure
Vacancy posted 4 days ago
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