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Customer Service Representative

Full-time

Metacom Careers

Description
  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information regarding products and services.
  • Handle and resolve customer complaints professionally.
  • Maintain customer records and update account information.
  • Collaborate with team members to improve service delivery.

Requirements

  • Educational Qualifications: Bachelor’s degree in a relevant field preferred.
  • Experience Level: 0–2 years of customer service experience.
  • Skills and Competencies: Proficiency in English Language, strong interpersonal and communication skills.
  • Qualities and Traits: Excellent problem-solving abilities and a team player.
  • Responsibilities and Duties: Ability to work in a fast-paced call center environment.
  • Working Conditions: Availability to work flexible hours, including evenings and weekends.
Vacancy posted 5 days ago
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