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Customer Service Agent - Fresh Grad | NO BPO Exp - Alorica Lipa Site - Onsite

Full-time

Alorica

Responsibilities
  • Answer customer inquiries via phone, email, or chat.
  • Resolve complaints and provide effective solutions.
  • Process orders , payments, and refunds.
  • Assist with product and service support .
  • Maintain accurate customer records in the system.
  • Communicate clearly and follow company guidelines.
  • Coordinate with other teams for issue resolution.
  • Meet performance and quality metrics .
  • Gather and relay customer feedback .

Requirements & Benefits of ALORICA PH!

  • Competitive Salary Packages
  • NO BPO experience needed – Will train you!
  • Open for Fresh Grads, SHS/HS Grads, College Undergrads, Vocational Grads – YOU are welcome!
  • 20% Night Differential
  • Paid Training & Incentives
  • HMO & Government Benefits
  • 13th Month Pay
  • Vacation Leave / Personal Time Off – Paid
  • Anniversary Bonus
  • Annual Performance Increase
  • Work Onsite with a professional & supportive team

Vacancy posted a month ago
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