Billing and Collections Assistant
ProjectEngage Inc
Position Title: Collection Assistant
Department Assignment: Billing and Collection
Coordinates with: VP-Finance, Department Supervisor, In-House Collector and Accounts Coordinators, and Messenger and/or Collector
Role Summary
The Collection Assistant is a temporary, project-based support staff for 5 months to support the Billing and Collection Department under Finance Unit. The role is intended to fast-track receivables collection from client schools under consignment arrangements, with payment terms ranging from cash-on-delivery (COD) to past due accounts (12 to 24+ months).
Responsibilities
• Track receivables by aging, post-dated checks, flag overdue accounts, and prepare collection status reports.
• Call and email schools to follow up on outstanding accounts, confirm payment schedules, and address queries.
• Update and maintain client contact details in the collection database.
• Sort, prepare, and issue statements of account, demand letters, and send collection reminders.
• Record and verify payments received, ensuring proper posting in the system.
• Work with SL Temps Messenger/Collector for field collection activities.
• Coordinate with VP-Finance, Department Supervisor, In-House Collector, and Accounts Coordinators.
• Escalate long-overdue accounts for resolution.
• Maintain accurate records of collection activities for account reconciliation and audit purposes.
Qualifications
• Graduates of Accounting, Finance, or Business Administration.
• Experience in billing, collections, or any accounting and finance support roles is an advantage.
• Proficiency in MS Excel, email communication, and knowledge of basic accounting or ERP/SAP systems, preferred.
• Strong organizational and documentation skills.
• Good communication and coordination abilities.
• Analytical, detail-oriented, proactive, and of unquestionable character and integrity.
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