Commerce Marketing Operations Specialist
awesome cx
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Commerce Marketing Operations Specialist (BPO) Awesome CX by Transcom is looking for talented individuals like you to join our awesome team! Be a Commerce Marketing Operations Specialist for our Awesome CX by Transcom Davao site. This role is instrumental in ensuring seamless day-to-day campaign operations during a critical migration period. It manages banner, marketing card, navigation, and interstitial updates across the site properties in support of Commerce campaigns and select subscription programs. Join our Awesome CX by Transcom Family as a Commerce Marketing Operations Specialist! Key Responsibilities
- Execute onsite marketing updates including banners, navigation, marketing cards, and interstitials across IPSY site properties
- Coordinate with internal stakeholders to ensure timely and accurate implementation of campaign-related content updates
- Manage campaign execution, manual updates, QA, troubleshooting, and monitoring for site marketing initiatives
- Maintain marketing calendars and manage operational tickets using Jira, Monday.com, or Google Suite
- Set up, QA, schedule, and deploy email, app push, and SMS campaigns through Iterable and other lifecycle marketing channels
- Build and manage audience segmentation to support targeted campaign execution and eCommerce sales initiatives
- Provide operational support during platform migrations, including post-launch monitoring, troubleshooting, and performance reporting
- 24 years of marketing operations or CRM experience in eCommerce or subscription businesses, using ESP platforms (Iterable, Braze, or Salesforce Marketing Cloud)
- Experienced in executing and QAing email, SMS, and app push campaigns, including segmentation and audience targeting
- Familiar with CMS tools, site content updates, and project management platforms like Jira, Monday.com, and Google Suite
- Detail-oriented, adaptable, and committed to accurate, on-time campaign execution in fast-paced environments
- Life size chess board
- Putting green
- Waterfalls
- Dance and yoga studio
- Pingpong tables
- Cafes
- Collaborative Workspaces
- Dog friendly
Vacancy posted 1 day ago
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