Multilingual Service Desk Analyst (Dutch & French)
Full-time
Gratitude Inc
Are you fluent in Dutch and French and looking to grow your career in IT support? Join a global team where you’ll provide multilingual technical support, resolve user issues, and deliver exceptional customer service in a fast-paced service desk environment. Whether you already have Service Desk experience or a strong technical support background, we’d love to hear from you. What You’ll Do * Provide technical support to end users via phone, email, and ticketing systems.
* Troubleshoot hardware, software, and application-related issues.
* Resolve user requests while delivering an excellent customer experience.
* Document, track, and manage incidents following established processes.
* Collaborate with internal teams to ensure timely issue resolution. What We’re Looking For * Fluent in Dutch and French (spoken, written, and reading).
* At least 2 years of Technical Support or IT Help Desk experience.
* Strong troubleshooting, communication, and customer service skills.
* Willing to work onsite in Taguig City on a shifting schedule.
* Candidates with PRV, TRV, or those requiring a work visa are welcome to apply. Why Apply?* Competitive salary package
* Visa sponsorship available for qualified candidates
* Opportunity to work in a global IT support environment
* Career growth and continuous learning opportunities Apply Now If you’re fluent in Dutch and French and have a passion for technical support, submit your updated CV today. Only shortlisted candidates will be contacted.
* Troubleshoot hardware, software, and application-related issues.
* Resolve user requests while delivering an excellent customer experience.
* Document, track, and manage incidents following established processes.
* Collaborate with internal teams to ensure timely issue resolution. What We’re Looking For * Fluent in Dutch and French (spoken, written, and reading).
* At least 2 years of Technical Support or IT Help Desk experience.
* Strong troubleshooting, communication, and customer service skills.
* Willing to work onsite in Taguig City on a shifting schedule.
* Candidates with PRV, TRV, or those requiring a work visa are welcome to apply. Why Apply?* Competitive salary package
* Visa sponsorship available for qualified candidates
* Opportunity to work in a global IT support environment
* Career growth and continuous learning opportunities Apply Now If you’re fluent in Dutch and French and have a passion for technical support, submit your updated CV today. Only shortlisted candidates will be contacted.
Vacancy posted 19 hours ago
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