IT Cloud Systems Administrator

System Administration (80%): Performs daily IT technical and network administrative support to all employees. 1. Server Management:

• Install, configure, and maintain Windows/Linux-based servers.
• Monitor server performance, identify issues, and troubleshoot.
• Perform regular updates, patches, and system optimizations.
• Manage server backups and restore operations.

2. System Security: • Implement and maintain security measures, such as firewalls, antivirus software, and encryption protocols.

• Ensure compliance with internal and external security policies and standards.
• Monitor security breaches and provide incident response.

3. User Management:

• Create, modify, and delete user accounts, groups, and permissions.
• Provide access control and manage authentication services (e.g., Active

Directory, LDAP). 4. Software Management:

• Deploy and maintain software applications and systems across the network.
• Assist with troubleshooting application issues and work with vendors for

software support. • Ensure that software is up-to-date and properly licensed. 5. Monitoring and Reporting:

• Utilize monitoring tools to track system health, performance, and usage.
• Generate reports on server uptime, system performance, and other relevant

metrics. 6. Troubleshooting and Support:

• Provide technical support to end-users and resolve system-related issues.
• Troubleshoot hardware and software problems and provide timely

resolutions. • Maintain comprehensive documentation of system configurations and troubleshooting procedures. Network Administration (20%): 1. Network Configuration: • Configure and maintain network devices such as routers, switches, and firewalls. • Manage LAN/WAN configurations to ensure network stability and performance. • Assist with setting up VPNs and remote access configurations for users. 2. Network Monitoring:

• Monitor network performance to detect and resolve issues.
• Troubleshoot and resolve network connectivity issues, including DNS, DHCP,

and routing problems. • Maintain and update network diagrams and documentation. 3. Security and Compliance: • Implement and maintain network security protocols, including firewall configurations and intrusion detection/prevention systems. • Ensure that network policies comply with relevant industry standards and regulations. 4. Collaboration with IT Teams:

• Work closely with other IT personnel to resolve network and system issues.
• Collaborate on projects involving both network and system administration

tasks.

WHAT'S EXPECTED FROM YOU:

• Proven experience as a System Administrator, Network Administrator, or in a similar role for 3 years.

• Strong knowledge of server operating systems (Windows Server, Linux).
• Solid Understanding with Active Directory, DNS, DHCP, and other enterprise-level

systems management.

• Experience with networking protocols, VPNs, and network security practices.
• Knowledge of backup and disaster recovery solutions.
• Strong Experience with cloud platforms (AWS, Azure, etc.) and virtualization

(VMware, Hyper-V) as well cloud services and operations.

• Experience with managing cloud virtual server instances.
• Proficiency in using patch management systems such as Kaseya VSA.
• Excellent troubleshooting and problem-solving skills.
• Strong communication and teamwork abilities.
• Relevant certifications (e.g., AWS Certified SysOps Administrator, CompTIA

Server+, Microsoft Certified: Azure Administrator) are a plus.