DAYSHIFT - CSR
Full-time
Metacom Careers
Description - Handle customer inquiries via phone, email, and chat.
- Provide accurate information regarding products and services to customers.
- Resolve customer complaints effectively and efficiently.
- Maintain detailed and accurate records of customer interactions.
- Collaborate with team members to enhance service delivery.
Requirements
- Educational Qualifications: High School diploma or equivalent is preferred.
- Experience Level: 1-3 years of customer service experience.
- Skills and Competencies: Excellent communication and interpersonal skills.
- Skills and Competencies: Ability to handle conflict and provide solutions.
- Qualities and Traits: Customer-focused mindset with a positive attitude.
- Working Conditions: Fast-paced office environment with day shift timings.
Vacancy posted 2 days ago
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