Customer Service Representative
Full-time
Neksjob Corporation
Join our team as a Customer Service Representative! You’ll assist customers via phone, email, and chat by addressing inquiries, providing product information, and resolving technical issues. We’re looking for individuals with excellent communication skills, strong listening abilities, and basic computer proficiency. Main Responsibilities Manage inbound calls and assist customers with account details, product inquiries, and order updates. Clearly communicate company policies, available services, and account options to customers. Assess customer concerns and provide effective troubleshooting in a professional and composed manner. Resolve issues efficiently, with a focus on achieving first-contact resolution. Keep customer records updated and ensure all interactions and account changes are properly documented. Qualifications At least 6 months call center experience SH/SHS Grad Willing to work on site Basic computer literacy Good communication skills Why Join Us Paid Training Competitive Salary Bonuses HMO and Other Benefits Career Growth Opportunities Fun and Supportive Team Environment
Vacancy posted 10 days ago
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