Spanish Bilingual Csr - Salary upto 120K. Apply Now.
Full-time
Gratitude Jobs Ahead HR Inc
Description - Assist customers in both Spanish and English across various platforms, ensuring high-quality service
- Resolve customer inquiries and complaints promptly and effectively
- Maintain detailed records of customer interactions and transactions
- Collaborate with team members to improve service processes and customer satisfaction
- Stay updated on product knowledge and company policies to provide accurate information
Requirements
- Educational Qualifications: Diploma in a relevant field
- Experience Level: 3–5 years of experience in customer service
- Skills and Competencies: Bilingual in Spanish and English, excellent communication skills
- Responsibilities and Duties: Ability to handle multiple tasks and prioritize effectively
- Qualities and Traits: Empathetic, patient, and customer-oriented attitude
- Working Conditions: Fast-paced environment with occasional overtime required
Vacancy posted a month ago
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