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AI Operations Specialist

Full-time

Klaiya

The AI Operations Specialist will manage and optimize AI-powered processes, coordinate operational workflows, and implement strategic projects to enhance overall efficiency. The role includes analyzing AI performance, collaborating with cross-functional teams, and supporting sales and client initiatives from an operational perspective. The specialist will also ensure AI tools are tailored to address business needs effectively.

Must-Have

  • Proven experience deploying AI tools in real business environments (beyond academic/personal projects)
  • Fluency with at least 3 tools: Claude / ChatGPT prompt engineering, n8n or Make automation, Notion AI, Google Workspace AI, Dify or Coze agent building
  • Strong communication skills to explain AI concepts/workflows to non-technical stakeholders
  • Operations-first mindset: process-driven, SOP-focused, outcome-oriented
  • Self-starter able to manage multiple projects in a fast-paced startup environment
  • Based in or willing to relocate to Metro Manila (Binondo, Manila - onsite)

Strongly Preferred

  • Background in e-commerce operations, digital marketing, or content production (TikTok Shop/short-form video experience ideal)
  • Familiarity with API connections and basic webhook/JSON concepts
  • Experience creating documentation, training materials, or internal knowledge bases
  • Track record of measurable productivity improvements from AI deployments

Good to Have

  • Working knowledge of Python for basic data/API tasks
  • Experience with TikTok Ads Manager, Meta Ads Manager, or Google Analytics
  • Exposure to Southeast Asia market dynamics, especially Philippine e-commerce
Vacancy posted 10 days ago
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