TaskUs Molino Cavite Hiring Agents Non Voice and Voice Work From Home Limited Slots
Full-time
JobsAvenuePH
TaskUs Molino – Cavite
Now Hiring! Voice • Non-Voice • Blended (WFH & Onsite Options!)
LIMITED SLOTS ONLY — APPLY ASAP!
Molino, Cavite Site
Start Right Away
With or Without BPO Experience
BASIC QUALIFICATIONS (All Accounts)
Senior High School Graduate , OR
High School Graduate (Old Curriculum)
Good communication skills
Willing to work full-time
Willing to work on shifting schedules
Can start ASAP
(Additional requirements for BLENDED account listed below.)
Available Accounts & Requirements
Voice – Onsite (Molino)
With or without BPO experience
Accepts SHS Grads and HS Grads (Old Curriculum)
Strong communication skills
Willing to work onsite in Molino, Cavite
Blended – Work From Home (WFH)
Special Qualifications:
At least 1 year customer-facing experience (any industry)
At least High School Graduate , preferably with 2 years completed in college
Acceptable Locations:
Aurora
Batangas
Cavite
Laguna
Occidental Mindoro
Quezon
Rizal
Must have stable internet & suitable WFH workspace May require onsite reporting depending on business needsResponsibilities:
- Handle customer inquiries through phone, chat, email, or blended platforms depending on account assignment
- Provide accurate information , troubleshoot basic concerns, and resolve customer issues within the agreed service levels
- Maintain professional, friendly, and empathetic communication at all times
- Process requests such as account updates, escalations, refunds, documentation, billing inquiries , or technical troubleshooting (depending on campaign)
- Follow standard operating procedures, scripts, and call flow guidelines
- Meet daily and weekly performance metrics including AHT (Average Handling Time), QA (Quality Assurance) score, attendance, adherence , and customer satisfaction targets
- Document all interactions in the system with complete and correct details
- Coordinate with supervisors or support teams for escalated cases
- Navigate multiple systems, CRM tools, and internal knowledge bases while interacting with customers
- Adapt to account-specific guidelines, product updates, and service changes
- Participate in training sessions, coaching, calibration, upskilling , and performance reviews
- Maintain confidentiality of customer information and follow data privacy guidelines
- Contribute to a positive team environment and support continuous improvement initiatives
- Perform other account-related tasks that may be assigned by supervisors or operations
Why Apply?
Fast and candidate-friendly hiring process
No BPO experience required for most roles
Career growth opportunities
Perfect for Cavite residents — no need to travel far
Applicants outside Cavite may also apply if willing to relocate
Vacancy posted a month ago
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