TaskUs Molino Cavite Hiring Agents Non Voice and Voice Work From Home Limited Slots

TaskUs Molino – Cavite

Now Hiring! Voice • Non-Voice • Blended (WFH & Onsite Options!)

LIMITED SLOTS ONLY — APPLY ASAP!

Molino, Cavite Site

Start Right Away

With or Without BPO Experience

BASIC QUALIFICATIONS (All Accounts)

Senior High School Graduate , OR

High School Graduate (Old Curriculum)

Good communication skills

Willing to work full-time

Willing to work on shifting schedules

Can start ASAP

(Additional requirements for BLENDED account listed below.)

Available Accounts & Requirements

Voice – Onsite (Molino)

With or without BPO experience

Accepts SHS Grads and HS Grads (Old Curriculum)

Strong communication skills

Willing to work onsite in Molino, Cavite

Blended – Work From Home (WFH)

Special Qualifications:

At least 1 year customer-facing experience (any industry)

At least High School Graduate , preferably with 2 years completed in college

Acceptable Locations:

Aurora

Batangas

Cavite

Laguna

Occidental Mindoro

Quezon

Rizal

Must have stable internet & suitable WFH workspace May require onsite reporting depending on business needs

Responsibilities:

• Handle customer inquiries through phone, chat, email, or blended platforms depending on account assignment
• Provide accurate information , troubleshoot basic concerns, and resolve customer issues within the agreed service levels
• Maintain professional, friendly, and empathetic communication at all times
• Process requests such as account updates, escalations, refunds, documentation, billing inquiries , or technical troubleshooting (depending on campaign)
• Follow standard operating procedures, scripts, and call flow guidelines
• Meet daily and weekly performance metrics including AHT (Average Handling Time), QA (Quality Assurance) score, attendance, adherence , and customer satisfaction targets
• Document all interactions in the system with complete and correct details
• Coordinate with supervisors or support teams for escalated cases
• Navigate multiple systems, CRM tools, and internal knowledge bases while interacting with customers
• Adapt to account-specific guidelines, product updates, and service changes
• Participate in training sessions, coaching, calibration, upskilling , and performance reviews
• Maintain confidentiality of customer information and follow data privacy guidelines
• Contribute to a positive team environment and support continuous improvement initiatives
• Perform other account-related tasks that may be assigned by supervisors or operations

Why Apply?

Fast and candidate-friendly hiring process

No BPO experience required for most roles

Career growth opportunities

Perfect for Cavite residents — no need to travel far

Applicants outside Cavite may also apply if willing to relocate