Unilever Retail Solutions Sr. Asst. Manager - Beauty & Wellbeing
Unilever
JOB PURPOSE In Customer Development, we do more than just sell. We strive to be the #1 Partner Supplier for our retailers, the bridge between our brands and consumers, by helping them grow their business. As an Omniretail Solutions Sr. Asst. Manager for B&W, you will get to play a part in ensuring this by enabling data-driven collaboration with retailers to drive category growth for B&W (Hair, Body, and Face). The Omniretail Solutions team is the go-to partner of our customers for bespoke, curated category experiences, anchored on their unique realities and that of their shoppers. You'll get to work with retailers to bring category-growing initiatives, designed with the Filipino shopper at the forefront, to life in-store and online, in partnership with internal stakeholders. You'll be part of a team that believes in doing work that delivers real impact - for our brands, for our retailers, and ultimately, for the Filipino consumer. KEY RESPONSIBILITIES
- Leads the creation and execution of CRM (customer relationship management) strategy for B&W.
- Includes creation of calendar of activities for B&W across accounts/channels, in collaboration with Trade Marketing and Field Sales
- Includes interface with customers for sell-in of CRM as a capability and growth driver (i.e. how to execute CRM via loyalty card activations)
- Includes working together with Field Sales and Legal to acquire data from retailers in support of executing CRM
- Works together with B&W to land CatMan (category management) initiatives (i.e. assortment, planogram, store layout, and store clustering), particularly with retailers who share POS data with Unilever Philippines.
- Includes working with Trade Marketing and Field Sales to land customized, bespoke initiatives with retailers, based on what their data is telling of their business and their shoppers
- Works with their partner Retail and Shopper Experience Lead to execute and bring to life aforementioned activities/initiatives, including future-fit retail capabilities that will bring the omni-shopper experience (offline and online) to the next level.
- Must be willing to interface directly with customers/retailers, which means going on-field for sell-ins, trade visits, and customer engagements at least two (2) to three (3) times a week. Must also be willing to travel/fly to other regions/provinces within the Philippines, as needed.
- 2 to 3 years' experience in Customer Development or Sales
- Strong in strategic thinking and insighting; is able to drive the implementation of strategy with a retailer, and also internally with their partner BU
- Strong in stakeholder management; can not only manage a retailer and their agenda, but is also able to influence key leaders within their partner BU
- Previous experience in Account Management or Field Sales is an advantage, but not a requirement
Vacancy posted 4 days ago
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