Onsite with IMAC Support Experience
Temporary
Nityo Infotech
Description - Provide onsite support for IMAC (Install, Move, Add, Change) requests in a timely and efficient manner.
- Collaborate with IT teams to ensure smooth transitions during equipment installations and relocations.
- Troubleshoot and resolve technical issues related to hardware and software on-site.
- Document and track support requests using ticketing systems to maintain accurate records.
- Assist users with setup and configuration of IT equipment, ensuring user satisfaction and operational efficiency.
Requirements
- Job Title: Onsite Technical Support Representative
- Job Function: Technical Support
- Responsibilities and Duties: Ability to effectively manage IMAC requests and provide comprehensive technical support.
- Working Conditions: Ability to travel onsite and adapt to different work environments as needed.
- Qualities and Traits: Strong problem-solving skills, attention to detail, and excellent customer service orientation.
- Technical Skills: Proficiency in hardware and software troubleshooting, as well as familiarity with ITIL best practices.
Vacancy posted a month ago
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