Business Development Associate
Full-time
SSBIFood Services Corporation
Customer Service (Voice & Non-Voice): Provide excellent customer support via phone calls, email, live chat, and messaging platforms Respond promptly and professionally to customer inquiries, concerns, and follow-ups Maintain accurate records of customer interactions and transactions Sales & Lead Conversion: Identify sales opportunities during customer interactions and proactively promote products or services Convert inquiries and leads into confirmed sales through consultative selling techniques Meet or exceed individual and team sales targets Webinar Sales & Engagement: Host or co-host sales-focused webinars, virtual demos, or online presentations Present products or services clearly and confidently to prospective customers Engage participants during webinars by answering questions and addressing objections Follow up with webinar attendees to close sales and nurture leads Coordination & Reporting: Collaborate with marketing and sales teams to align webinar content and sales strategies Track customer data, webinar attendance, and sales performance using CRM tools Prepare basic sales and customer service reports
Vacancy posted 12 days ago
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