Management Trainee - Front Office
Rosewood Hotel Group
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ABOUT THE COMPANY
Rosewood Hotel Group, a privately owned company, is one of the world’s leading global lifestyle and hospitality management groups. It encompasses four brands: ultra-luxury Rosewood Hotels & Resorts; upper-upscale New World Hotels & Resorts; Asaya, an integrated well-being concept; and Carlyle & Co., a modern and progressive private members club. Its combined hotel portfolio consists of over 50 hotels in 22 countries with over 20 new properties currently under development.
ABOUT THE PROGRAMME
Our Management Trainee Program is an accelerated 12-month learning journey taking place at our hotel properties, designed for aspiring talent with a passion to build a career in the luxury lifestyle sector.
The program is dedicated to developing you with on-the-job training, exposure to corporate senior leaders, workshops, and individual self-paced learning.
With a tailored learning experience for you to craft your own career journey, we champion your strengths and foster continuous improvement to prepare your journey of becoming future leaders of Rosewood Hotel Group.
ABOUT THE HOTEL
New World Makati Hotel is a deluxe hotel located directly across Greenbelt, the country's first lifestyle shopping center, featuring stylish bars and restaurants, upscale boutiques, a lush tropical park and a modern museum right in the heart of the financial and commercial district of Makati. The hotel is nine kilometers from the Ninoy Aquino International Airport and within steps of many embassies as well as Manila's top business addresses and upscale shopping venues.
ABOUT THE DEPARTMENT
The Front Office Department shapes first impressions, ensures smooth operations, and drives guest satisfaction and loyalty. It manages guest interactions from reservation to checkout, oversees room assignments and billing, and serves as the communication hub between guests and other departments. The Front Office Department typically consists of five (5) sections: Front Desk, Concierge, Service Center, Spa/Fitness Center, and Residence Club.
REQUIRED EXPERIENCES & QUALIFICATIONS
- Please submit your resume, cover letter, and transcript in 1 .pdf file titled “Last Name_First Name”
- Recent graduate of bachelor's degree or above with top academic results
- Less than 2 years of post-graduate work experience
- At least two internships, or one 6-month equivalent internship experience with leading companies of any industry
- Exceptional communication skills in written and spoken English
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