Call Center Representative
Full-time
Synlink Recruitment Outsourcing Co. Inc.
- Manage incoming calls and customer inquiries efficiently.
- Provide accurate information regarding products and services.
- Resolve customer complaints and issues in a professional manner.
- Maintain detailed records of customer interactions.
- Contribute to team goals by consistently meeting performance metrics.
- Educational Qualifications: High School diploma or equivalent
- Experience Level: 1-3 years of experience in a call center or customer service environment
- Skills and Competencies: Proficient in English, strong customer service skills, problem-solving abilities, effective people skills, and familiarity with call center operations
- Qualities and Traits: Excellent communication skills, patience, and empathy
- Responsibilities and Duties: Ability to work with various customer types and manage a high volume of calls
- Working Conditions: Fast-paced office environment with a focus on metrics
Requirements
Vacancy posted a month ago
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