Claims Manager - 7 yrs exp - Salary: 40k - 55k - Ortigas, Pasig

Requirements: Bachelor's degree in a related field. Minimum of 7 years of experience in claims management. Strong understanding of claims processes and industry regulations. Excellent leadership and team management skills. Strong analytical and problem-solving abilities. Excellent communication and interpersonal skills. Ability to handle complex and sensitive information. Detail-oriented with strong organizational skills. Proficiency in claims management software. Ability to work collaboratively with various departments. Strong decision-making skills. Ability to develop and implement effective strategies. Customer-focused with a commitment to providing excellent service. Ability to manage multiple tasks and priorities. Strong negotiation skills. Experience in training and mentoring staff. Ability to analyze data and identify trends. Knowledge of industry best practices. Ability to prepare and present reports. Commitment to continuous improvement. Responsibilities: Oversee the entire claims process from start to finish. Manage and lead a team of claims adjusters. Review and approve high-value claims. Ensure all claims are handled efficiently and accurately. Develop and implement strategies to improve the claims process. Reduce costs associated with claims. Enhance customer satisfaction through timely and fair resolution of claims. Ensure compliance with company policies and industry regulations. Collaborate with other departments to streamline processes. Provide training and support to claims staff. Monitor and analyze claims data to identify trends and areas for improvement. Handle complex and sensitive claims issues. Prepare and present reports on claims activity and performance. Maintain up-to-date knowledge of industry best practices and regulatory changes. Resolve escalated claims disputes. Develop and maintain relationships with key stakeholders. Implement and monitor quality control measures. Ensure accurate documentation and record-keeping. Participate in audits and reviews as required. Contribute to the development of policies and procedures.