Spanish CSR for Bridgetowne QC
95000 - 100000 PhpFull-time
Gratitude Inc
SPANISH BILINGUAL CUSTOMER SUPPORT REPRESENTATIVE (CSR)
JOB HIGHLIGHTS
- Position: Spanish Bilingual Technical Support Representative (SPE)
- Location: Bridgetowne, Quezon City
- Work Setup: Onsite
- Schedule: Night Shift
- Start Date: ASAP
- Openings: 15 positions
- Language: Spanish + English
QUALIFICATIONS
- Completed at least 2 years of college with no back subjects .
- At least 6 months of BPO Technical Support / TSR experience .
- Previous Technical Support Representative (TSR) experience is required.
- Proficient in Spanish and English , both written and verbal.
- Open to non-native Spanish speakers / Filipino candidates .
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent customer service and communication skills.
- Willing to work onsite in Bridgetowne, Quezon City .
- Willing to work on a night shift schedule .
WHAT YOU'LL DO
- Provide technical assistance and troubleshooting support to customers.
- Handle technical concerns professionally through appropriate support channels.
- Diagnose issues and provide accurate, step-by-step solutions.
- Communicate effectively with Spanish- and English-speaking customers.
- Document customer interactions, technical issues, and resolutions accurately.
- Escalate complex technical concerns when necessary.
- Maintain excellent customer experience while meeting established performance and quality standards.
WHY APPLY?
Competitive salary of up to ₱100K
Exciting Spanish bilingual opportunity
mmediate hiring
15 available slots
Work with a dynamic and professional team
Opportunity to grow your BPO Technical Support career
Ready to take the next step? Apply now!
Vacancy posted 17 hours ago
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