Integrations Specialist

At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We are currently seeking an Integrations Specialist to join one of our clients ' team. If you're looking for an exciting opportunity to grow in a innovative environment, this could be the perfect fit for you.

Responsibilities

• Manage the end-to-end integration lifecycle for new and existing clients.

• Coordinate integrations involving APIs, webhooks, host-to-host connections, SFTP, VPNs, IP configurations, and secure file transfers.

• Own the testing of integrations, including interface behaviour, connectivity, and the contents of interface files.

• Work with technical teams to define, document, and successfully deliver interface requirements.

• Coordinate connectivity setups and ensure stable and secure communication between internal and external systems.

• Support clients with technical questions regarding interfaces, configurations, connectivity, and integration requirements.

• Manage payment certification activities in cooperation with clients, card schemes, third-party providers, project managers, and internal teams.

• Execute and support online transaction and clearing test cases based on card-scheme or third-party certification plans.

• Prepare, review, and submit certification documentation and scheme-required forms.

• Create, monitor, and manage integration-related JIRA tickets, including incidents, inquiries, service requests, and change requests.

• Ensure tickets are properly documented, prioritised, followed up, and resolved within the expected timelines.

• Act as an escalation point for complex or high-priority integration and certification issues.

• Support other members of the Certifications and Integrations team with technical and operational guidance.

• Assist with workload prioritisation and the distribution of integration and certification tasks.

• Monitor progress against departmental KPIs, delivery targets, project plans, and agreed schedules.

• Provide regular progress reports and escalation summaries to management.

• Maintain clear and professional communication with clients, card schemes, third-party providers, and internal stakeholders.

• Contribute to the continuous improvement of integration and certification processes, documentation, and delivery standards.

• At least 5 years of professional experience in integrations, API development, and the payments industry.

• Strong understanding of web APIs and related integration technologies.

• Strong knowledge o f SQL and Oracle PL/SQL.

• Hands-on experience with different integration methods , such as APIs, webhooks, host-to-host connections, SFTP, VPNs, and secure file transfers.

• Experience testing technical interfaces and validating data or file-based integrations.

• Understanding of payment processing, card-scheme certification, online transactions, and clearing processes.

• Ability to manage multiple priorities, interruptions, and changing requirements in a fast-paced environment.

• Strong analytical and creative problem-solving skills.

• Ability to take end-to-end ownership of technical assignments and client integrations.

• Excellent attention to detail and documentation skills.

• Strong client-facing communication and stakeholder-management abilities.

• Ability to work effectively within a diverse and international environment.

• High emotional intelligence, professionalism, and strong interpersonal skills.

• Willingness to learn new tools, technologies, and programming languages.

Nice to Have

• Previous experience working with JIRA and Confluence .

• Experience with payment service providers, acquiring platforms, banks, card processors, or financial technology companies.

• Familiarity with card-scheme certification requirements and regulatory standards.

• Previous experience supporting or mentoring technical integration teams.