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Csr - Customer Service Representative. Hmo Day 1. Apply Now.

Full-time

Gratitude Jobs Ahead HR Inc

Description
  • Handle customer inquiries and provide accurate information regarding products and services.
  • Assist customers in solving issues and ensure a high level of satisfaction.
  • Maintain detailed records of customer interactions and transactions.
  • Collaborate with other departments to improve customer service processes.
  • Identify and escalate complex issues to the appropriate teams.

Requirements

  • Educational Qualifications: Diploma in a relevant field or equivalent experience.
  • Experience Level: 1–3 years of experience in customer service or a related field.
  • Skills and Competencies: Excellent verbal and written communication skills.
  • Skills and Competencies: Strong problem-solving abilities and attention to detail.
  • Qualities and Traits: Patience, empathy, and a customer-focused attitude.
  • Working Conditions: Requires flexibility in working hours, including potential shifts.
Vacancy posted a month ago
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