Statusing Specialist

Requisition Number: 104870 

Statusing Specialist

Location: The role will be a hybrid position located in Pasig, Philippines.

Insight at a Glance

• 14,000+ engaged teammates globally
• $8.2 billion in revenue in 2025
• Certified as a Great Place to work in 9 Countries in 2025
• Fortune 500 Company (No. 447) in 2025
• Received 25+ industry and partner awards in the past year
• $1.4M+ total charitable contributions in 2024 by Insight globally

Now is the time to bring your expertise to Insight. We are not just a tech company; we are a people-first company. We believe that by unlocking the power of people and technology, we can accelerate transformation and achieve extraordinary results. As a Fortune 500 Solutions Integrator with deep expertise in cloud, data, AI, cybersecurity, and intelligent edge, we guide organizations through complex digital decisions.

About the role

The position of Statusing Specialist is responsible for the procurement and process application as it supports Insight’s operations and order fulfillment. This will include working operational issues with suppliers, providing strong client service, and maintaining data accuracy within SAP. The statusing specialist will be empowered to review open orders, maintain ETA’s, and update tracking information. In addition, this individual will be responsible for management of back-order switching, supporting, and training other members of the team and being able to place PO’s. Teamwork with internal and external departments is necessary to ensure achievement of overall team goals.

As a Statusing Specialist you will:

• Manage purchase order lifecycle by reviewing open POs, updating backlog status, maintaining accurate ETAs, and posting goods receipts/invoices in SAP

• Coordinate with vendors through multiple channels (email, portals, calls, chat) to obtain shipment updates, tracking details, and estimated ship dates

• Monitor daily reports and support back-order management, including order switching and timely follow-ups to ensure order completion

• Collaborate with internal teams and suppliers to resolve discrepancies, delays, and operational issues while adhering to KPIs and service-level agreements

• Handle multiple priorities in a fast-paced environment, including PO placement, team support/training, and maintaining clear written and verbal communication

What we’re looking for

• Graduate of any course

• Proficiency in SAP (required) with familiarity in Freshdesk (preferred) and other ticketing systems

• Background in purchasing and accounts processes, with understanding of related workflows and transactions

• Strong English communication skills, with the ability to manage KPIs and monitor performance metrics

What you can expect

We’re legendary for taking care of you, your family and to help you engage with your local community. We want you to enjoy a full, meaningful life and own your career at Insight. Some of our benefits include: 

• Freedom to work from another location—even an international destination—for up to 30 consecutive calendar days per year.

But what really sets us apart are our core values of Hunger, Heart, and Harmony, which guide everything we do, from building relationships with teammates, partners, and clients to making a positive impact in our communities.

Join us today, your ambITious journey starts here.

Insight is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation or any other characteristic protected by law.

When you apply, please tell us the pronouns you use and any reasonable adjustments you may need during the interview process.

Insight does not accept unsolicited resumes from recruiters or employment agencies. Unsolicited resumes will be treated as direct applications from the candidate, and recruiters or agencies who submit candidates for this position without a prior, written vendor agreement will not be eligible for any form of compensation, even if the candidate is hired.