NOW : COLLECTION ASSOCIATE - B2B ACCOUNTS RECEIVABLE
Full-time
Gratitude Inc
Are you a results-driven AR professional with a knack for B2B collections and dispute resolution? We are looking for a Collection Associate to manage a global portfolio, drive timely collections, and support healthy cash flow onsite in Aura, Taguig!
Location: Aura, Taguig (Onsite, Night Shift / US Hours)Target Start Date: July 27, 2026 (Urgent)
Industry: B2B / SaaS / Technology / Shared Services KEY RESPONSIBILITIES:
* Manage assigned customer portfolios and aging buckets to meet strict collection targets.
* Proactively follow up on overdue invoices and payment commitments via both calls and emails.
* Investigate and resolve payment delays by coordinating with internal Billing, Sales, and Cash Application teams.
* Maintain comprehensive records of collection notes, customer correspondence, and account statuses.
* Support accounts payable portal activities, invoice submissions, vendor setups, and PO-related issues.
* Meet productivity, quality, and SLA requirements while delivering a highly professional customer experience. WHAT WE ARE LOOKING FOR:
* 2–5 years of relevant experience in Accounts Receivable, B2B Collections, or Order-to-Cash processes (Shared Services experience preferred).
* Bachelor's degree in Commerce, Finance, or Accounting.
* Strong understanding of AR aging, dunning processes, and dispute/reconciliation handling.
* Experience with ERP platforms (NetSuite, SAP, Oracle, etc.) and specialized AR tools is highly preferred.
* Excellent verbal and written English communication (CEFR C1 level or equivalent) with strong negotiation skills.
* Proficient in MS Office, with solid analytical skills and high attention to detail.
* Fully willing to work onsite in Taguig on a permanent night shift schedule. --- CANDIDATE PRE-SCREENING QUESTIONS
Please provide your details for the following questions when submitting your application to: **View email address on myglit.com**1. How many years of experience do you have in B2B Collections?
2. How many years of experience do you have in Accounts Receivable?
3. Which ERP System/s have you used?
4. What college degree did you graduate with?
5. What is your current/last drawn salary?
6. What is your expected salary?
7. Are you fully willing to work onsite in Aura, Taguig on a night shift schedule?
8. What is your notice period or earliest availability?
Vacancy posted 1 day ago
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