Customer Service Representative
NeksJob Philippines
We are looking for a motivated and customer-friendly individual to join us as a Call Center Agent. You will be the first person customers speak with, helping them by phone and providing quick and professional solutions to their concerns to ensure a positive experience.
Key Responsibilities:
Handle customer calls professionally
Assist customers with inquiries, product information, and service concerns
Provide accurate and timely solutions to customer issues
Process requests such as account updates
Maintain customer records and document interactions in the system
Follow company guidelines, scripts, and quality standards
Work with team members to improve customer experience
Requirements:
At least 6 months call center experience
Willing to work on site
Good communication skills
HS / SHS diploma (High School / Senior High School)
Why Join Us:
Paid Training
Competitive Salary + Bonuses
HMO and Other Benefits
Career Growth Opportunities
Fun and Supportive Team Environment
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