Customer Service Representative
Full-time
JetSon Manpower Agency
Description - Provide exceptional customer service through various channels including phone, email, and chat.
- Resolve customer issues and inquiries efficiently while maintaining high levels of satisfaction.
- Document customer interactions and maintain accurate records of conversations.
- Collaborate with team members to enhance service delivery and customer experience.
- Participate in training and development sessions to improve product knowledge and service skills.
- Predominantly Dayshift
- Blended account
Requirements
- Educational Qualifications: High School Diploma or equivalent.
- Experience Level: No prior experience required; however, customer service experience is a plus.
- Skills and Competencies: Strong communication skills, problem-solving abilities, and ability to work in a team.
- Responsibilities and Duties: Ability to handle customer complaints and provide effective solutions.
- Qualities and Traits: Patience, empathy, and a positive attitude towards customer service.
Vacancy posted 25 days ago
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